Best Idea Around Glass!
Remember the old adage, “THE CUSTOMER IS ALWAYS RIGHT”? At XO Window Systems, we truly believe that business should still be done the old school way. You can count on us to provide fair prices for high-quality premium windows and doors. We back up all our work with amazing customer service, and rest assured, if you ever have any questions or concerns, we are always quick to help our customers out. With us, you are not just a number; you become a part of our family.
COMPANY FOUNDED ON CULTURE AND WOWING THE CUSTOMER
XO Window Systems company culture is formed by people who have a common goal, so our company’s core values will develop naturally. Running our business based on culture and core values help create alignment among employees. If the culture is right, excellent customer service will nativally develop from it. XO Window Systems developed three core values that guide every employee’s decision-making process. With clear values, aligned with fair pricing and excellent customer service there is a reason XO Window Systems has garnered the amazing reputation and attention it has.
Core Value 1
Our customers are the reason for our existence. Without you, there is no XO Window Systems, so your happiness is our top priority. This commitment aligns our entire organization with one mission: to provide exceptional customer service. We believe that “XO Window Systems is a service company that just happens to sell and install windows.” This approach enhances word-of-mouth advertising, allowing us to invest more in elevating the customer experience rather than on marketing. At XO Window Systems, we prioritize culture because getting it right will naturally lead to delivering outstanding customer service.
Core Value 2
Our installers are the backbone of our company. We’ve learned that identifying, hiring, onboarding, and living by our core values leads to a team that delivers exceptional customer experiences. Our people are our most important asset, and we only hire those who align with these values. Without fully trained and self-organized installation teams, we would be no better than our competition—average at best.
Core Value 3
We’re willing to forgo short-term profits to maintain a great culture. That’s why we offer a LOW-PRICE GUARANTEE; we don’t want finances to hinder connections with good people who refer new customers and help us grow steadily. Our excellent customer service, skilled installation, and lifetime warranty set us apart from the competition.