Terms of Service

Last Updated: April 03, 2025

1. Agreement to Terms

Welcome to XO Window Systems (“Company”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website (xowindowsystems.com) and the related products and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Changes to Terms

We reserve the right to modify or update these Terms at any time, in our sole discretion. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our Services after any changes have been posted constitutes your acceptance of the revised Terms.

3. Description of Services

XO Window Systems provides professional window and door replacement and installation services. Our offerings include, but are not limited to:

• New Construction Installation – Expert installation with minimal glass loss and complete coordination with your home’s design.
• Retrofit Installation – Efficient installations that preserve your existing exterior finishes and maintain weather barriers.
• Energy-Efficient Solutions – Windows and doors that meet or exceed California’s Title 24 Energy Standards.
• Custom Solutions – Tailored designs and installations to meet your specific style and performance needs.

Special offers such as Free Sales Tax, Free Installation, and our Lifetime Installation Warranty are subject to specific restrictions. Please review the details provided at the time of your consultation or purchase.

4. Eligibility

You must be at least 18 years old to use our Services. By accessing or using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

5. User Representations

By using our Services, you agree to provide accurate, current, and complete information about yourself as prompted by our sign-up or purchase processes. You further agree to update your information as necessary and to use our Services only for lawful purposes and in accordance with these Terms.

6. Intellectual Property Rights

All content on this website—including text, graphics, logos, images, and software—is the property of XO Window Systems or its licensors and is protected by United States and international copyright and trademark laws. You are granted a limited, non-exclusive, non-transferable license to access and use the content solely for your personal, non-commercial use. You may not reproduce, distribute, or otherwise use any content without our prior written consent.

7. Purchases and Payment

When you purchase our products or services, you agree to provide complete and accurate payment information. Prices and availability are subject to change without notice. All transactions are conducted in U.S. dollars. Any special promotions or offers are subject to their individual terms and conditions as provided at the time of purchase.

8. Return and Cancellation Policy

Due to the custom nature of our installation services, all sales are final. If you have any questions or concerns regarding your purchase, please contact us as outlined in Section 17.

9. Prohibited Activities

You agree not to use our Services to:

• Violate any applicable local, state, or federal laws or regulations.
• Harvest or collect data or content from our website without our prior consent.
• Interfere with or disrupt the operation or security of our website or services.
• Engage in any activity that may damage, disable, or impair our systems.

10. User Contributions

Any feedback, suggestions, or other communications provided to XO Window Systems (“User Contributions”) become non-confidential and the sole property of the Company. By submitting User Contributions, you grant us a worldwide, non-exclusive, royalty-free, irrevocable license to use, modify, reproduce, and distribute such contributions for any purpose.

11. Disclaimer of Warranties

Our Services and all content provided on our website are offered on an “as is” and “as available” basis without warranties of any kind, either express or implied. To the maximum extent permitted by law, XO Window Systems disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

In no event shall XO Window Systems, its officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services, even if advised of the possibility of such damages. Our total liability to you for any claims arising from or related to these Terms or your use of our Services shall not exceed the amount paid by you, if any, for accessing our Services.

13. Indemnification

You agree to indemnify, defend, and hold harmless XO Window Systems and its affiliates, officers, agents, and employees from any claim, demand, liability, or expense (including attorneys’ fees) arising out of or related to your use of our Services or any breach of these Terms.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, with proceedings held in California.

15. Termination

We reserve the right to terminate or suspend your access to our Services, without prior notice, if you breach any of these Terms. Upon termination, all rights granted to you will immediately cease, and you must discontinue all use of our Services.

16. Miscellaneous

These Terms, along with any policies or operating rules referenced herein, constitute the entire agreement between you and XO Window Systems regarding your use of our Services. If any provision is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision in these Terms does not constitute a waiver of such right or provision.

17. Contact Information

If you have any questions about these Terms or our Services, please contact us using the information below:

XO Window Systems
Corporate Office: 26632 Towne Centre Dr #300, Foothill Ranch, CA 92610
Warehouse/Showroom (Appointment Only): 640 S Grand Ave Suite 108, Santa Ana, CA 92705
Phone: (949) 282-4441
Email: [email protected]
CSLB LIC#: 1127613 C-17

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.